Article

Teaching Users a Feature Is Surprisingly Hard 😅

One thing I’ve noticed while building my projects: creating a feature is sometimes easier than getting users to actually use it.

For example, in one of my projects, Rizzzler, I added an option to put music on your page. It’s completely free, with no ads or promotions, and I even added it to the documentation.

Out of 10+ users, only 2 have tried it. I even shared my own page to show how cool it can look… and still, most people stick with the default music. 😂

And Crowdwide is teaching me the exact same lesson.

I’ve added features like:

• Hashtags for posts, articles and polls
• Community posting instead of only posting from your personal account
• Scheduled posts
• Quests and co-authoring
• Recaps
• A world map where communities can show their location 🌍

But most people simply write their text and post normally. 😭

The funny part? I’ve personally explained some of these features and even messaged people about them. Still, some features remain untouched.

The map currently has basically one resident: my own community. 😂🌍

So maybe the problem isn’t “users are lazy.”

Maybe, as builders, we’re not doing a good enough job of showing users why a feature matters.

Documentation alone might not be enough. Sometimes users need to discover a feature naturally, understand its benefit, and have a reason to try it.

Building the feature is only half the job.

Teaching people that it exists — and making them want to use it — is the other half. 🚀

#BuildInPublic #Crowdwide #IndieHacker #UX #ProductDevelopment #WebDevelopment #SaaS